Sales Specialist
El Corte Inglés 10/2024 – presente
- No. 1 in Valencia and in the national top for sales of complementary insurance for household appliances.
- Personal billing of +€380,000 in household appliance sales in 2025.
- B2C sales with personalized customer advice in a high-turnover environment: analysis of customer needs, product demonstration, support in the purchasing decision, and active recommendation of complementary services (upselling and cross-selling).
- Public attention in Spanish, English, and Valencian, adapting the commercial discourse to diverse profiles and providing accurate information about a wide range of products.
- Comprehensive management of the sales cycle, from the first contact to closing, with special dedication to post-sale follow-up (returns, replacements, repairs, and incident management) to ensure customer loyalty.
- Inventory control, restocking of goods, and optimisation of logistical resources, maximising product availability and sales opportunities.
International Project Coordinator
Universidad de Alicante 10/2023 – 02/2024
- Coordinator and researcher in the LegalCripto project (Present and future of cryptocurrency regulation in the European Union) at the University of Alicante.
- Organisation and coordination of an international congress, two workshops, and a seminar; participation as a speaker and moderator.
- Creation, curation, and translation of content for social media (LinkedIn, Instagram, X, YouTube), website, and project blog.
- Graphic design for social media, website, and blog (Canva, Figma).
- Team coordination and optimisation of work processes.
- Research in NFT, Intellectual Property Law and the art market
Lecturer, Researcher and Speaker
Universitat de València 10/2017 – 02/2022
- University lecturing: 240 hours of classes taught at the University of Valencia and the Polytechnic University of Valencia.
- Organisation and coordination of more than twenty academic events, including six conferences and seminars as a member of the organising committee, and a recurrent research seminar as co-founder and coordinator.
- Institutional representation as a member of the Research Committee and the Teaching Committee of the university.
- Research stay at the Max Planck Institute (Munich) and participation in the Programme in European Private Law for Postgraduates, in collaboration with the universities of Münster, Wroclaw and Cambridge.
Events Hostess
Azaba Eventos 11/2013 – 05/2017
- Support and assistance to organisers, speakers and attendees at conferences, seminars and professional and cultural events.
- Communication and protocol in Spanish, Valencian and English.
- Resolution of incidents and teamwork in public-facing environments.
Literary Critic, Content Creador and Editorial Reader
Blog Antes de Leer 08/2011 – 09/2014
- Creation and management of a literary criticism blog and analysis of cultural trends.
- Content management and strategy on social media (Twitter, Facebook, Instagram).
- Preparation of reading reports for publishers, assessing the viability of publishing foreign works in Spanish.